Four Seasons at San Stefano, Alexandria 

You may have read in my previous post that on our recent trip to Alexandria we stayed at the Four Seasons. I feel that the hotel was partly the reason why we enjoyed our holiday in Alexandria so much, as it brought a bit of luxury to our trip. So, here’s my write-up of our *almost* perfect stay.

The Good

As the saying goes location, location, location. Usually when I book a hotel  – because lets face it Greg doesn’t get too much of a say – my choice is based on the location. If it’s somewhere we haven’t been before I try to choose a central location close to the main sites, if it’s a place we’ve been several times I’ll book based on different factors. As this was our first visit I wanted to be close to the historic / tourist sites such as the catacombs, amphitheater and Citadel as I’d heard horror stories about the traffic and didn’t want to waste time sitting in jams. It turned out that the location was ideal, in normal traffic it took about 20 minutes to the main sites and just over that to the Citadel. The hotel is located right on the corniche and has fabulous views over the Mediterranean Sea.


On this occasion we didn’t book a sea view room but I would probably upgrade when we go again. I bet watching the sunset from one of the balconies is just wonderful!


I wasn’t expecting too much from the room as it is their cheapest basic room. However, on arrival I was pleasantly surprised. Our city view room was very spacious, I liked the how light and airy it was and the classic design. There was lots of storage space, mini bar, complimentary water, kettle, coffee machine ( pods were extra) hairdryer, robes, slippers and a safe. I thought the in-room plug adapters were a thoughtful touch especially for international travelers. The best part of the room was the extremely comfortable bed with down pillows; it was difficult to get up on a morning after such a good nights sleep!

 


The roman style marble bathroom was a lovely place to relax after a busy day with a very deep bath and separate powerful shower. I loved the double doors that folded back to reveal full length mirrors and the mosaic feature tiles; which resulted in a really luxurious feel.

 


We didn’t make use of the balcony other than to dry our swimsuits as it was overlooked by the rooms directly opposite and wasn’t very private. To be fair, the view from the balcony wasn’t great as we could only really see the roof of the mall and a tiny glimpse of the sea. If you want a room with a pretty view I would recommend the sea view rooms at an extra cost.

 

Food 

We had breakfast included in our room rate and it helped set us up for the day. Each morning the staff greeted us and gave us a table with a wonderful view. Breakfast is served buffet style and there was the usual selection of pastries, fruit, deli items, hot dishes, waffles, pancakes and an egg station. Kala restaurant is nicely designed using a fresh blue and white theme and has lots of natural light,  it was lovely to start the day people watching and gazing at the sea.

One evening we ate at Stefano’s, the Italian restaurant within the hotel. We thought the food was very good and the service from Mina was exceptional – he really is a credit to the hotel. It was a shame that the restaurant was so quiet but the food was of a good standard and reasonably priced.


We also tried room service one evening when we were felt like a night in. Once again the food was very tasty and arrived within about 30 minutes.

Pool / Beach

The amenities within the hotel were also good and made for a relaxing stay. Despite the outdoor pool being a little chilly it was a great place to go back to after a busy morning sight-seeing. There were plenty of loungers and, by early afternoon, the terrace caught the sun.

In addition to the main pool there was also a Jacuzzi and a shaded kids pool.

Occasionally we were brought complimentary ice cream and fruit, which was a lovely touch.


The hotels wonderful, private beach can be safely and conveniently accessed via a corridor which goes from the hotel under the main road. At the beach there is a restaurant serving food, drinks and shisha which is perfect when you want a break from the beach but you don’t want to walk back up to the hotel.

There is a washroom with toilets and showers which were very clean and perfect for getting changed or for freshening up. The beach itself is well maintained and has sunbeds, chairs and umbrellas. We spent a few hours here catching a bit of sun, dipping our feet into the clear water and listening to the waves!


Why ‘almost’ perfect?

There were a couple of things that we felt could have been better and these were mostly down to communication. On our first day we had a lovely lunch by the pool however, there was a price discrepancy between the menu we ordered food from and the bill. It transpired that the outlet had 3 different menus showing completely different prices. We had been given the menu with the cheapest prices to order from but the bill had been calculated using the most expensive menu. We felt that this was unfair as we were charged the higher prices and we explained that we should have paid the price from the menu that we ordered from. The staff were very apologetic but we did have to pay the higher bill as they said it was an error on the menu. To be fair it was only about 150LE difference but for us it was the principal. Later when we went to the pool we were given a complimentary coffee but it didn’t leave a good impression.


Another disappointment was the closure of the indoor pool which we were not informed about on check in. The staff at the spa told us the steam room was still available but these were segregated and therefore we couldn’t use the indoor facilities as a couple, which was disappointing – especially as the outdoor pool was not heated.

So, being picky, our stay wasn’t 100% perfect but on the whole it was relaxing and we loved the location, our room, the pool and private beach. There was some inconsistent service and the indoor facilities weren’t fully functioning but this wasn’t too much of an issue overall. My plan is to return in a couple of months, book a sea view room and enjoy a winter break Alexandria style!

Why I think you should visit Alexandria 

Greg and I have quickly come to the conclusion that there’s so much to do and see in Egypt we probably won’t always travel overseas during our holidays. I have already added Sahel, Sharm, El Gouna, Hurghada, Luxor and Aswan to our ‘must visit’ list! However, we decided to spend October half term in Alexandria, a city neither of us knew much about other than that it’s on the North Coast and its famous for the light house which was one of the Wonders of the Ancient World. We chose the Four Seasons at San Stefano mainly due to its location and facilities plus the fact we’ve never stayed in a Four Seasons property before (I will write a separate review of the hotel in a future post but I can’t recommend it highly enough, it was just lovely).

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Four Seasons Alexandria

 

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Pool, Four Seasons Alexandria

History 

The city dates back to about 300BC and for history buffs it offers so much. To get the most out of our visit, and because we don’t know a huge amount about Egyptian history, we booked a guided tour of the main sights. I’d recommend this as a good introduction not only to Alexandria, but to Egypt as a whole because it was so informative. Our first stop was to the Catacombs which were discovered accidentally when a donkey fell down a hole exposing an underground burial chamber! Photography is not allowed so you’ll just have to take my word for it that it’s an incredible venture into the ancient practices of mummifying bodies and burial chambers.

Catacombs Alexandria
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99 steps leading underground

​We also drove past Pompey’s Pillar and through the old town which, rumor has it, was built on top of Alexander’s tomb.

Pompey’s Pillar

Many people are surprised that there is a large Christian community in Alexandria and our next stop was to St Marks, the oldest church in Africa. This religious complex is also home to the Pope of the Orthodox Church and it was a lovely oasis of quiet in the middle of the city.

St Mark’s, Alexandria

Our final stop was to the Roman amphitheater, again only discovered accidentally in the last 50 years when foundations were being laid for a new housing development. The site has lots of artifacts from the sunken city in Alexandria harbor, as well as an amphitheater. What is fascinating about this historical site is that it is actively being excavated and it’s obvious there is a lot more to discover.

Roman amphitheatre, Alexandria

Independently over the course of our stay we visited Biblioteca Alexandria which is a hugely impressive building inside and out. We also took a short trip to Qaitbay fortification which was built on the old foundations of the lighthouse and has magnificent views across the city and coastline.

Bibliotheca Alexandria

 

Fort Qaitby

Sea air 

Coming to Alexandria from Cairo it was so nice to breath in the sea air and smell the saltiness after a day out and about. Our hotel had a private beach and fabulous views across the beautiful blues of the Mediterranean Sea. It was lovely to sit and have lunch watching fishermen going about their daily business as well as people enjoying the beach.

Alexandria coast line
Alexandria corniche

Food

One of the things I was most looking forward to, and what everyone told us to do, was to eat the seafood here. Our most notable meal was at the Blue and White restaurant on the second floor of the Greek Club near Citadel. We sat outside on the terrace overlooking the harbor and it was stunning. The restaurant is renowned for its fresh fish cooked to order and we thoroughly enjoyed the red snapper simply grilled with lemon, herbs and oil. Although we found the service indifferent the food was very good and it’s a place we’d go back to.

The Greek Club, Alexandria

People 

The one thing I can hand on heart say about Egypt is that the Egyptian people are the nicest I’ve ever met and Alexandria was no exception. From the staff in the hotel who took time to chat to us about our day to our guides Mohamed and Omar who answered our (thousands) of questions about Egypt. We also met a lovely Uber Driver who told us that he used to be an engineer but as there’s is no work for him he now uses his car for a livelihood and, despite his circumstances, invited Greg and I for dinner with his family. Sometimes Egypt has a reputation for scams and hard sells but we didn’t experience this. Alexandria is also a university city and it was nice to see groups of students sitting reading and socialising along the corniche and in the parks, it gives the place a young vibe.


You can probably tell from this post that we both enjoyed our time in Alexandria and would definitely recommend it to those who enjoy history, good food and being at the seaside! Have you been?

Tips:

We hired a Driver from New Cairo to Alexandria, it cost 1700LE for a return trip which took about 3 hours eat way. If you’re close to the train station I know it’s significantly cheaper, perhaps 140LE return per person – I think the train takes a couple of hours.

As already mentioned, we stayed at the Four Seasons which was wonderful,although it is one of the more expensive options. If you’re looking for a bit of luxury I definitely recommend you stay there.

We booked our guided trip with Ramasside Tours who were very good at tailor making a trip to suit our requirements.

If you chose to have dinner at the Greek Club booking is recommended especially if you want a table with a view.

Keep in mind when planning your days out that the traffic, especially along the corniche, can get gridlocked. For example it took us almost 45 minutes to get from Qaitbay to our hotel so try to pick quieter times for longer journeys.